Get help with your orders, payments, and account at Ninjagamers. Find guides for delivery, payments, warranty claims, and account setup.
Welcome to the Ninjagamers Help Center. Find answers to common questions and get support for your orders.
All digital products are delivered via email within 12 to 24 hours of confirmed payment. Check your inbox and spam folder for delivery details. If you have not received your order after 48 hours, contact our support team.
We accept Stripe (credit and debit cards), PayPal, and cryptocurrency payments via Hoodpay. All transactions are secured with industry-standard encryption.
Every product comes with warranty coverage as specified in its listing. If your account stops working within the warranty period, contact us for a free replacement. Warranty claims can be submitted through your order page or by contacting support directly.
After receiving your login credentials, follow the setup instructions included in your delivery email. Do not change the password or email on shared accounts. For private accounts, you may update credentials as needed.
Reach our support team 24/7 via WhatsApp, Discord, Telegram, or email at support@ninjagamers.store. Average response time is under 2 hours.